/CLIENT COLLABORATION
*HOW DO YOU WANT TO FEEL?
Thank you for choosing J. JHANA
We are confident you’ll be delighted with the craftsmanship and quality of your garment.
It’s a pleasure to collaborate with you to create a one-of-a-kind, comfortable piece of wearable art!
PLEASE BEAR IN MIND...
"to maintain the originality of our pieces; please note we do not recreate custom designs or replicate anyone else's work, we warmly welcome your inspirations. "
design
PROCESS
+ agreement
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client book consultation
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client signs contract
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initial deposit
client
approval
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client review sketches and fabric options
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provide feedback and minor revisions
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material cost quote
initial
review
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review client inquiry to determine feasibility.
concept
development
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client measurements
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create sketches
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source material
production
sample
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partial payment
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first fitting
alterations
adjustments
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revise garment
delivery
finalization
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final fitting
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final payment
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pick up/shipping
enjoy
feel your best
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show off your art
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#jjhana
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tag us @j.jhanaofficial
portfolio
week 1-2
week 3-4
week 5-8
week 9-10
/CLIENT COLLAB POLICY
REFUNDs+ EXCHANGES
All designs are final! There are no refunds or exchanges.
Due to the extensive work involved, we cannot accommodate changes once a design has been finalized. While we understand that circumstances may change, adjustments cannot be made after approval. Please consider this carefully before proceeding to ensure a smooth and satisfying experience.
DESIGNS
While we draw inspiration from many sources, we do not copy or replicate others' work.
J. JHANA, LLC takes full responsibility only for our original styles and creations.
DEPOSIT
To ensure timely completion and delivery, all projects will begin only after a deposit is made by the agreed-upon due date. This applies whether you provide the material or have it sourced for you.
For workload management, please note that any project with a deposit overdue by seven or more days may be subject to cancellation at any time.
ONLINE PAYMENT
Please note: A 3% online transaction fee will apply to payments made by credit or debit card.
LATE FEES
To maintain our commitment to customer satisfaction, we have implemented a time management system.
If an item is not picked up or an outstanding balance remains unpaid 7 days after the scheduled pick-up date, a $25 late fee will be added to the agreed price.
After 1 month of non-payment, the client forfeits all rights to the garment, and it will be made available for sale.
SHIPPING
Shipping fees are separate.
service
location
Clients must be located in the New York City area to receive full service, ensuring precise measurements and fittings.